Big Smoke Burger

3.9 ( 801 reviews )
Checking... 11:00 AM - 9:00 PM See Hours
$10–20
300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada
+1 905-685-1000
Big Smoke Burger, nestled in the bustling Outlet Collection at Niagara, is quickly becoming a go-to destination for burger enthusiasts. Reviews highlight the quality and taste of their diverse menu, which includes signature combinations like the Beyond Big Smoke, featuring a savory Beyond patty, crispy caramelized onions, and smoked Canadian cheddar. Diners rave about the generous portions, with dishes like the battered fish sandwich and classic burgers eliciting satisfied nods. Customer experiences reflect the restaurant's stellar service, with staff frequently noted for their helpfulness and hospitality, like offering complimentary water during mix-ups. Noteworthy mentions include their hand-cut fries and poutine, both receiving praise for their taste and freshness—a delightful accompaniment to any burger. With a typical wait time of just 5 to 10 minutes and an inviting atmosphere despite a compact seating area, Big Smoke Burger effectively combines efficiency with a friendly environment. Overall, this establishment shines not only in flavor but also in customer care, making it a highly recommended stop for both locals and travelers looking for a satisfying meal in Niagara-on-the-Lake.

Amenities and More

  • Accessibility
    • Has wheelchair-accessible car park
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
    • Has wheelchair-accessible toilet
  • Service options
    • Has outdoor seating
    • Offers delivery
    • Offers takeaway
    • No dine-in
  • Popular for
    • Popular for lunch
    • Popular for dinner
    • Good for solo dining
  • Offerings
    • Serves alcohol
    • Serves beer
    • Serves food
    • Quick bite
  • Dining options
    • Serves lunch
    • Serves dinner
    • Serves dessert
    • Has seating
  • Amenities
    • Has toilet
  • Atmosphere
    • Casual
    • Trendy
  • Crowd
    • Good for groups
    • Popular with tourists
    • Popular with university students
  • Planning
    • Doesn't accept reservations
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Accepts NFC mobile payments
    • Credit cards
  • Children
    • Good for kids
  • Parking
    • Free parking lot
    • Plenty of parking

Reviews For Big Smoke Burger

Dajomalyn
May 26,2025
Having the classic cheese burger combo. The fries that comes with the meal is a small and I must say it is extremely filling. Not your typical small fries. The taste of my burger is reminiscent a high end burger joint. This location is located in Outlet Collection at Niagara, so getting seating inside the restaurant was next to impossible but there was adequate seating in the general seating area within the food court. Overall the service was excellent and the wait for my well done burger was approximately five to ten minutes (lost track of time) . I am highly recommending this burger joint.
Matt Neves
May 12,2025
Staff was really nice and helpful and the food was great.
Annika S
May 6,2025
Good burgers! I got the pulled pork burger and it was really good. The pork was really tender and saucy. Great customer service too - the cashier who served me offered me a free cup of water as I had made a mistake and almost grabbed someone else’s drink because the other guest and I had the same name. He definitely didn’t need to do that as it was my bad, but I was very appreciative of his hospitality!
ZioN
May 5,2025
Great staff. I'm a fan of their smoke burgers. Today, we tried poutine. The Large poutine is really good quantity. Taste is amazing, too. I especially loved their freshly cut jalapenos on it.
R Thompson
Apr 3,2025
We just stopped in the food court for something to eat and decided to grab some Smoke Burger. We got two classic burgers medium well with white bread and a fry and drink. Total came to around 25. The burgers were great. Fresh and buns were soft but toasted a little. The fries are like chip wagon ones. One of our favs for sure. The service was great even though they were busy. They give you a plastic card that buzzes when your food is ready. We waited about 5-10 min and it was busy. The seating area is small but had some comfy seats. Only thing I’d say to improve was saying thanks to customers as they leave. I said thanks to the cooks for the great food but they didn’t say anything back but that’s it. No biggie. Wish they had one closer to us. Would totally recommend them to friends and family.
DaviesGarage
Mar 30,2025
Drake Smith, I hope you find my review. I had a nice young man help me with my order, I had a tasty burger. Do you live to give negative feedback? Now everyone has a different experience, and I’m not doubting yours. I live in this area, I go to McDonald’s at least once a week and can promise you they are not better or worse. I believe that expectation is high and I’m sure that if I came to your place of employment you might have some colleagues that don appreciate your work ethic and for you to criticize teenagers is pretty low. I’m sure you don’t have kids & you don’t care about other peoples feelings. Who gives a one star review? Jerks!
Brent Richardson
Mar 11,2025
First time eating here. Both my and my wife were 100% satisfied with the food and service. The burgers were cooked accurately to our request (one medium and the other medium well). Had a side poutine that was excellent. It was noon and the seating area was full and loud. Not much can be done about it but still a great spot and service. Will be back. Thanks for a great lunch
Ryan C
Mar 3,2025
Been eating at this chain since it was called Craft Burger and I won their paprika contest to invent a burger the Ringer. Stopped on the way back from Niagara and it really hit the spot. Tried the Beast burger which reminded me of the ringer. Poutine is legit Remember to get Boylan to wash it all down

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